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Terms of Service

Updated: May 12, 2026 · Originally published: May 9, 2026

Updated: May 2026

Terms of Service

Terms of Service

Last updated: 2026-05-06 Sumba on Wikipedia

These Terms govern your use of sumbahoneymoon.com (operated by PT Juara Holding Group, “we”) and any trip you book through us. Sumba tourism

Booking and payment

A booking is confirmed when (a) we issue a written confirmation, and (b) you have paid the deposit (typically 30%). The balance is due 60 days before trip start (or immediately if booking within 60 days).

Cancellation

If you cancel:

  • More than 90 days before trip: full refund minus $200 processing fee
  • 60-90 days before: 50% refund
  • 30-60 days before: 25% refund
  • Less than 30 days before: no refund (we will help apply credit toward future trip if available)

If we cancel (force majeure, weather, regulatory): full refund or rescheduling at your option.

Travel insurance

Travel insurance covering trip cancellation, medical evacuation, and (where applicable) diving is mandatory for all guests. Proof of policy must be provided 14 days before trip start.

Liability

Our liability is limited to the trip cost. Activities such as diving, trekking, and small-boat travel carry inherent risks. You acknowledge these risks when booking and confirm you are physically suitable for the activities you select. We follow PADI/SSI/local regulations for safety and our crew are appropriately certified.

Force majeure

Volcanic activity, weather closures, government restrictions (visa changes, park closures), and similar events outside our control may require itinerary changes. We will offer alternatives or refunds proportional to delivered services.

Photography and content

By traveling with us you grant PT Juara Holding Group permission to use trip photos that include you for marketing purposes (anonymous unless we ask permission). You may opt out at booking.

Disputes

Any disputes will be resolved under Indonesian law (jurisdiction: Bali). We commit to attempting mediation before escalation.

Updates

These Terms may be updated. Material changes will be communicated to confirmed-booked clients in writing. Continued use of the site after updates constitutes acceptance.

Contact

Terms or contract questions: bd@juaraholding.com
Office: Jl. Pantai Pererenan No.27, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80361, Indonesia

The Sumba Honeymoon Experience: Beyond the Booking

Imagine the scent of frangipani carried on a gentle ocean breeze, a private pool overlooking the cerulean expanse of the Indian Ocean, and the quiet rhythm of an island where time seems to slow to the pace of ancient traditions. A Sumba honeymoon with PT Juara Holding Group transcends a mere vacation; it is an immersive journey into one of Indonesia’s most captivating and least-explored luxury destinations. While our Terms of Service lay the groundwork for a smooth and secure booking, understanding the unique essence of Sumba itself is key to appreciating the unparalleled experience we meticulously curate. This remote island, roughly twice the size of Bali at approximately 11,153 square kilometers and just a 1-hour flight from its bustling neighbor, offers a profound antidote to the well-trodden paths, inviting couples to forge an intimate connection amidst dramatic savannahs, pristine white-sand beaches, and a vibrant, living ancient culture.

We pride ourselves on crafting itineraries that balance profound cultural encounters—perhaps a respectful visit to a traditional village with its towering megalithic tombs and intricate ikat weaving demonstrations—with moments of unparalleled indulgence. Sumba, often referred to as “The Forgotten Island,” provides an extraordinary backdrop for romance, allowing you to discover untouched landscapes and a spiritual tranquility rarely found elsewhere. From sunrise horseback rides along deserted shores, where the only tracks are your own, to private dinners under a canopy of a million stars, every detail is designed to elevate your romantic escape into an unforgettable narrative. Our commitment extends beyond logistical arrangements; it is to deliver a vision of luxury travel that is deeply authentic, soul-stirring, and exclusive to the Sumba experience, ensuring your honeymoon is not just a trip, but a transformative chapter in your shared story.

Crafting Your Bespoke Sumba Journey

The heart of a truly luxurious Sumba honeymoon lies in its bespoke nature, meticulously tailored to your unique desires and dreams. Our team of dedicated travel specialists acts as your personal concierge, guiding you through every facet of planning, from the initial spark of an idea to the seamless execution of your dream itinerary. We understand that a honeymoon is a once-in-a-lifetime celebration, and our approach reflects this belief: no two journeys are ever identical. Upon confirming your booking, you will be connected with an expert who possesses an intimate, first-hand knowledge of Sumba’s hidden gems, its most exclusive resorts, and its most authentic experiences. This personalized consultation ensures that whether your vision involves exhilarating surf lessons on world-class waves, serene couple’s spa treatments overlooking an endless horizon, or private cooking classes delving into the island’s unique culinary traditions, every element is harmoniously integrated into a cohesive and deeply personal narrative.

We go beyond simply reserving accommodations; we orchestrate an entire experience, anticipating your needs and desires before you even articulate them. This includes considering everything from your preferred pillow type and dietary preferences to the perfect timing for a sunset cocktail cruise aboard a traditional phinisi boat. Our curated network of local partners, from renowned hoteliers to expert guides and wellness practitioners, ensures access to the finest services and most authentic encounters available on the island, all vetted to meet the exacting standards of luxury travel. This meticulous attention to detail, often involving pre-trip consultations lasting several hours to truly understand your preferences, is fundamental to delivering the elevated standard of luxury synonymous with a Condé Nast Traveler-approved experience. We believe the journey of planning should be as enjoyable and stress-free as the honeymoon itself, allowing you to anticipate every moment with unbridled excitement and confidence.

Our specialists are adept at designing itineraries that cater to a spectrum of interests, whether you seek adventurous exploration of Sumba’s cascading waterfalls and hidden caves, a profound immersion into the island’s animist Marapu culture, or simply uninterrupted relaxation in a secluded villa. We provide comprehensive pre-departure briefings, including insights into local etiquette and cultural nuances, ensuring you feel prepared and respectful throughout your journey. From private airport transfers in comfortable, air-conditioned vehicles to exclusive access to remote beaches and curated culinary experiences, every aspect is thoughtfully planned to create an atmosphere of effortless luxury and profound connection. Your Sumba honeymoon is not just a collection of activities; it is a symphony of moments, each perfectly orchestrated to create memories that will last a lifetime.

Responsible Tourism and Our Commitment to Sumba

As stewards of extraordinary travel experiences, our responsibility extends far beyond the

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Member of Indonesia Travel Industry Association  ·  ASITA  ·  Licensed Indonesia tour operator (Kemenparekraf RI)